Privacy Policy
Last updated: 10 July 2026
This policy explains how NamoLux processes information when you use our naming, domain-checking, SEO, account, and subscription services. Contact us at support@namolux.com.
Information we process
- Account data such as your email address, display name, authentication identifiers, and profile settings.
- Billing records such as your Stripe customer, subscription, status, and renewal dates. NamoLux does not store full card details.
- Inputs and outputs from name generation, domain checks, SEO checks, brand tools, and support requests.
- Service telemetry such as feature events, approximate country, device class, route, referrer, and session identifier.
- Pseudonymous quota and abuse-prevention identifiers. Anonymous IP addresses are converted to a keyed hash before storage.
- Cookie and advertising consent signals for ad-supported free access.
Why we use it
We process data to provide and secure the service, authenticate users, enforce usage limits, fulfil subscriptions, answer support requests, measure reliability, improve features, prevent fraud, and comply with legal obligations. Where required, advertising storage and personalised advertising rely on consent. Contract performance, legitimate interests, and legal obligations apply to other processing as appropriate.
Service providers and disclosures
- Supabase provides authentication and database services.
- Stripe processes subscriptions, payments, and the customer billing portal.
- OpenAI and Groq may process prompts needed to provide AI-assisted features.
- Vercel provides hosting, delivery, and service analytics.
- Google AdSense may process advertising and consent data for eligible free users. Paid users do not load NamoLux ad slots.
- Domain, DNS, RDAP, registrar, and affiliate providers receive the domain information necessary to check or register a name.
We may also disclose information where legally required or to protect users, NamoLux, and the public.
Advertising and cookies
Free access may be supported by Google AdSense. NamoLux checks account entitlements before loading the ad network, and paid users are ad-free. Google's certified Privacy & messaging consent system is used where its European regulations message applies. See our Cookie Policy for controls and details.
Retention and security
We retain information only for as long as needed for the purposes above, including account operation, billing and tax records, security investigations, dispute handling, and legal requirements. Retention periods vary by record. We use access controls, encrypted transport, row-level database security, and restricted service credentials, but no online service can promise absolute security.
International processing and your rights
Providers may process data outside your country using contractual and other lawful safeguards. Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or export personal data, withdraw consent, and complain to a data-protection authority. Email us to exercise a right. We may need to verify your identity and may retain records that law requires us to keep.
Children and changes
NamoLux is not directed to children under 13, or the higher minimum age required where they live. We may update this policy as the product or law changes and will post the revised date on this page.