Turn Support Into Product Insights in 30 Minutes a Week
A lightweight system to convert support signals into roadmap decisions.
Support tickets and chats are a goldmine. A simple weekly ritual turns raw feedback into better product decisions.
Step 1: Tag Every Ticket
- Bug
- Confusion
- Missing feature
- Pricing
- Onboarding
Make the shortlist decision
Ready to compare your own candidate names?
Paste up to 50 names into Bulk Check, verify six domain extensions, and add Founder Signal when you want a ranked view.
Availability is best effort and should be confirmed with your registrar before purchase.
Check my shortlistStep 2: Weekly 20-Min Review
Sort by volume and impact. Pick the top two issues that will reduce support load if fixed.
Step 3: Close the Loop
Tell customers when you fix the issue. Trust compounds fast when users feel heard.
Step 4: Convert to Roadmap
- Top 3 pain points become quarterly bets
- Small fixes get shipped weekly
- Track impact on support volume
If a support issue shows up 5+ times, it is a product issue.
Bring your shortlist to NamoLux. Check six domain extensions, then use Founder Signal to compare finalists on a consistent primary TLD.
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Bring the candidates into one view.
Check domains and compare the strongest options together.
Check a shortlist